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HELP & FAQs

CUSTOM ORDERS
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What items can I customize?

We offer laser engraving services for our Pouf! Perfumes, Classic and Slim Planners, and Scribbles Collection.

How do I personalize an order?

You may personalize your order through our personalization widget, which you can find on the individual pages of our applicable items. Please note, certain items may have a maximum number of initials. The number will be indicated accordingly. 

Please review your personalization details before placing your order. 

How long do I have to wait when I get a personalized item?

If you have ordered an item for personalization your entire order will be shipped 6-14 business days from the date of purchase.

If you have any questions or concerns about the whereabouts of your order please email us at hello@pouf.ph

Can I order personalized items in bulk? 

You can send a direct inquiry through email to hello@pouf.ph

Please include the following in the email: item name, color (if applicable), quantity, and other pertinent details. Our team will get in touch with the cost estimate or further clarifications with the order.

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